Tag Archives: State Farm

Video

Video: Are You Ready to Rebrand?

Brandemix Bonus Reel: Rebranding from Jody Ordioni on Vimeo.

The Most Popular Blog Posts of 2012

As the year comes to a close, I’m looking back at this year’s most popular blog posts. The topics range from examples of the best social media to some of the worst, and from internal branding to external. In case you missed them, here are the BrandeBlog’s five most-read posts of 2012.

Employer Branding Numbers Everyone Should Know
2012 brought us a number of recruiting studies that turned conventional wisdom upside-down. How many employers said they had an employer branding strategy? How many employees leave a company for reasons other than money? How many companies plan to increase their investment in employer branding? The answers may surprise you.

Social Media PR Disasters: #McDStories
Sometimes you can learn more from a failure than a success. That was certainly true of our story on McDonald’s Twitter debacle, in which an innocent hashtag was taken over by critics and pranksters in a matter of hours. See how McDonald’s reacted and learn what to do (and not to do) when your brand encounters a similar social media crisis.

What’s Foursquare Really For?
The best social sites have stated goals: Facebook is for friends, LinkedIn is for business, Instagram is for photos. But what about Foursquare? Is it for sharing local finds with your friends? Posting reviews for strangers? Competing for discounts with other customers? Discover Foursquare founder Dennis Crowley’s answers to these and other tough questions in this post.

Social Media Marketing Simplified
Ever come out of a social media planning session with your head spinning? New forms of marketing have created new buzzwords like optimize, reciprocity, and engagement. But you don’t have to learn all the jargon to have a successful social media campaign; you only need to answer three basic questions.

Why State Farm is a Social Media Superstar
The most popular post of the year was an exploration of State Farm’s social media recruiting. The insurance company has a dedicated Facebook Page and answers questions and comments within 24 hours. The State Farm careers site features videos testimonials from interns, a rarely seen part of a company’s workforce. Finally, State Farm’s interactive website takes online recruiting to a whole other level. See how your brand can attain “Superstar” status here.

What do these posts’ popularity tell us? That there a lot of people with an interest in – and a need for – social media trends, marketing, and branding. As it so happens, they are also specialties of ours!

Put Brandemix on your to-do list for 2013; we want to be popular, too.

Why State Farm is a Social Media Superstar

As many of you know from my speaking engagements around the country, I like to discover brands that are using social media in innovative ways. I honor these organizations with the name “SoMe Superstars.” Recent winners include PepsiCo and Moleskine.

Today I’d like to recognize a company that’s using social media for recruiting: State Farm. I like how the insurance company recently rebranded with its clever “Magic Jingle” commercials, alongside funny ads featuring everything from falcons to giant robots. But the company has continued its transformation with a big push in social media and interactivity as well. Here are the three superstar ways that State Farm engages job applicants:

First, State Farm has a dedicated careers Facebook Page with more than 16,000 Likes, featuring lots of interesting content from both the corporate communications department and individual agents. Responses to questions and grievances usually come within 24 hours. The page’s admins go beyond typical stories of disaster recovery to include posts that are useful to job-seekers, such as asking “What’s the strangest thing you ever sent a recruiter?” and giving “Tips for networking at holiday parties.” This makes the Page a destination for anyone looking for employment, even outside the insurance field.

Second, the State Farm careers site includes eight videos under the title “See For Yourself.” These feature testimonials from agents and employees and great photography of the State Farm headquarters. The company offers a section called “Meet Our Interns,” with videos, written interviews, and “Advice and Guidance from Real Interns.” This is a powerful way to reach out to young people by providing content that’s educational but also fun. It also shows an awareness that Millenials would rather watch a video than read a long corporate mission statement.

 

Third, State Farm offers a unique interactive website, exploresfagency.com, which the company calls a “virtual job tryout with real-world scenarios.” Job-seekers are put in situations faced by real insurance agents, from marketing a new office and handling staff to dealing with customer complaints. There are no wrong answers; users simply pick the action they’d most likely take, and the one they’d least likely take, from four options. State Farm then evaluates what sort of agent they’d be. It’s a job preview unlike anything I’ve ever seen.

Finally, these career sites add to the overall State Farm online presence, which includes branded accounts on YouTube, Twitter, and Flickr – and an interesting Facebook Page called State Farm Nation, “where fans can get helpful tips, be inspired, and have fun connecting with others.” That Page has more than 1.3 million Likes.

What can you learn from State Farm? First, set up a dedicated careers site, preferably accompanied by a careers Facebook Page and Twitter profile. Then post content that’s useful to anyone looking for employment, not just posts about how great your organization is. Offer photos and videos, showing job-seekers what your office looks like and what your employees love about working there. And, if you really want to stand out, invest in something unique like State Farm Nation on Facebook or the revolutionary “Day in the Life” interactive site.

For communicating with talent in smart, fun, and interactive ways, I name State Farm Insurance a SoMe Superstar!

For the latest on social media, online recruiting, mobile marketing, and other branding trends, please like Brandemix on Facebookfollow us on Twitter, and join our LinkedIn group, Your Digital Brand.