Tag Archives: employee communications

360: Does Your Brand Have What It Takes To Go The Distance?

One Brand.

At Brandemix, it’s our vision. If you think it’s simple, think again.

Organizations, from healthcare non-profits to global financial firms, acutally convey different messages to different audiences. These companies have one mission statement and set of values for employees, another for customers, yet another for shareholders, and possiby a fourth for talent they’re trying to attract. But some customers become applicants; some applicants become employees. Employees are also investors.

Put this in the new marketing landscape, where brands communicate globally to audiences 24 hours a day. It soon becomes obvious that a single, focused brand improves marketing, retention, recruiting, and return to shareholder.

Here’s how the process works:

Most people in your audience are customers first. We all know the reasons why branding is important in the general marketplace: it creates awareness, distinguishes you from competitors, and makes an emotional connection with buyers. Advertising has gone beyond answering questions like “What does the product do?” and now addresses “How does this product me feel?” and “What does this product say about me?” Good branding creates loyalty and evangelism, as followers sing the brand’s praises to their friends through social networks. Look at the passion for Apple products, Ford Mustangs, or even Oreo cookies.

That love leads some customers to want to work for the brand.

Check your home page, then your careers page.
Is there a value proposition? Are the branding and messaging still the same? If not, that potential employee might wonder which identity is the “real” one – and suddenly the idea of working for your brand doesn’t soundso desirable. It’s crucial that the marketing and HR departments share the same vision and values; otherwise, job-seekers may feel like they’re applying for a position with Jekyll & Hyde.

You passed the first test, now what?
Let’s say that your careers site is branded perfectly and the employer value proposition is consistent with your corporate brand. The customer, who became an applicant, got the job and is now an employee. What happens now? Are they exposed to and trained with the same branding that made them love the company in the first place?

This is an important question; a recent study by Aon Hewitt showed that the companies with the most engaged employees outperformed the stock market in 2010, and the Harvard Service Profit Chain states that engaged employees result in a 22% increase in revenue. So the internal communications office must also be aligned with the HR and marketing departments.


“One Brand” ensures that your customers, employees, and business partners all share a core belief in your brand.

Did your brand go the distance—360 messaging consistent across internal, external, candidate, employee, investor, alumni, and vendor?

If your branding isn’t a singular, consistent message shared by your entire company, maybe it’s time to consider a re-branding effort. Brandemix can help.

Four Ways to Keep Your Employees Committed to Staying Healthy

How Well Are You Doing Wellness?

Absenteeism costs American businesses around $200 billion a year. Promoting wellness at your company not only reduces these losses but lowers your health insurance costs. You may already have bike racks in your parking lot and healthier snacks in your vending machines, but that’s not enough to increase your workers’ health and productivity. Below are four ways, from low-tech to cutting-edge, to keep your employees committed to staying healthy.

1. Copy Costco

The future of corporate wellness programs is to make them social. Wellness-only Facebook pages allow employees to check contest deadlines, share advice, and give each other encouragement. Costco’s Facebook page is particularly effective in getting information to its employees, answering questions, and posting photos of activities.

Similarly, Facebook Events lets companies invite employees to marathons, health screenings, and other activities. Make you let the world’s most popular social network work for you.

2. Scratch That Itch

Contests can be social, too. For example, though giveaways are fun, they don’t provide a lot of participation.; once you’ve entered, you’re done. The solution? Scratch-to-win cards. The more an employee participates in the wellness program, or the more benchmarks she passes, the more cards she’ll receive. Scratching off cards is much more engaging than a prize drawing, and colleagues can gather around to cheer each other as the employee discovers what she won. If you have workers who play the lottery, they’ll love scratch cards.

3. Game the System

Virtual gaming is the next step, and software tools like Bunchball’s Nitro can apply game mechanics to any campaign, including corporate wellness. Participants can earn points and rewards each time they take a health quiz, practice for a marathon, or for each day they don’t smoke. Games appeal to people’s innate love of status and competition. New challenges and an ever-changing online leaderboard can ensure that everyone participates, anyone can win, and no one ever gets bored.

4. Life Support

Another social aspect to a wellness program is the support group. Biking and running groups get to exercise together, but the workers trying to quit smoking, or eat healthier, or manage stress are often left to fend for themselves. Creating a group lets them support each other and reward each other’s success. A support group could be a half-hour weekly meeting (with or without management), a special site or message board on your intranet, or a public social support site like 43Things.

Consider all these social aspects when you create or redesign your company’s wellness program. From Facebook to games to old-fashioned face-to-face “social networking,” making your corporate wellness program social can keep your employees engaged, productive, and healthy.

The Cerebral Palsy Associations Of New York State’s Metro Services Has Chosen BRANDEMiX To Brand And Launch An Employee Communications Campaign

The Cerebral Palsy Associations of New York State’s Metro Services has chosen BRANDEMiX, the NYC-based communications consultancy known for innovative branding around human resources initiatives, to brand and launch an employee communications campaign in support of their new strategic plan.

Of Metro Services’ 1,600 employees, 1,100 work offsite providing direct support in group homes and elsewhere in the community.

“A dispersed staff performing on-site services poses unique communications challenges,” says Janis Pshena, VP of Human Resources for Metro Services, ”especially when attempting to implement a new strategic plan.”

According to a Flinders University report, worker isolation is one of the issues that contribute to the high turnover in the direct care profession.

“Successful internal branding and communication means higher retention which translates into long-term cost savings and improved quality of service,” says Jody Ordioni, President of BRANDEMiX“We’re implementing a series of solutions that inform staff, convey employer support, and inspire a sense of teamwork around the new strategic goals.”

Metro Services’ new strategic plan will guide the organization through 2013 as they work to promote personal choice and independence, and enhance the quality of life for individuals with disabilities.

BRANDEMiX GOING PLACES

NOVEMBER 2 2007

BRANDEMiX Uses the Web and Social Networking to Transform Employee Referral Programs

Independent marketing communications agency updates recruiting employees to higher education.

Our new online employee referral program makes it easy and fun for our employees to contribute to our company growth — and easy for us to manage the process

New York, NY (PRWEB) November 2, 2007 — When Kaplan Higher Education, a premier education provider and subsidiary of the Washington Post Company, set out to enhance their existing employee referral program, they turned to BRANDEMiX, a Web-savvy internal communications agency. The result was an innovative online program built to engage employees and reduce recruitment costs.

“Taking it online makes the ERP process more user friendly for both employees and the company,” explained Jody Ordioni, the founder of BRANDEMiX. “Along with ever changing downloadable posters and online postcards for employees to send to friends, we even created badges for them to host on their social networking sites to attract more attention to the program and Kaplan as an Employer of Choice.”

Ordioni and her team at BRANDEMiX mapped out and will manage the entire annual campaign for Kaplan, from sourcing an easy-to-remember custom url name for the site, to creating reminder emails to blast out to employees to generate excitement and a constant stream of new referrals. BRANDEMiX even created a tech interface so that HR can link referrals to their applicant tracking system. “Our new online employee referral program makes it easy and fun for our employees to contribute to our company growth — and easy for us to manage the process,” says Lisa Summers Carriegos, Director of Recruiting at Kaplan Higher Education.

Employee referrals are a powerful tool that can cut recruitment costs by as much of 75 percent. And according to Ordioni, the number-one overall benefit is that they bring in a better quality of hire who can become productive in less time. “Online employee referral programs that offer cash and prize incentives to refer friends is the most effective way to go,” says Ordioni The Kaplan ERP created by BRANDEMiX offers a cash award, quarterly gift cards and a grand prize drawing for a free vacation for two. “Who wouldn’t want to refer some friends and be in the running for all that?” asks Ordioni, “And with employees using the Internet in and out of work and participating in networking sites like Facebook and MySpace, it’s a natural to bring your internal communications message online where people spend more and more of their time.”